Services → Support

Reliable WordPress Support plans for ongoing website success.

a happy client

From plugin updates to emergency response, WP Haven's WordPress support services give you access to expert help, real-time monitoring, and guaranteed fast responses—so your site stays fast, secure, and supported.

Choose your support plan

Avoid downtime, data loss, and delays.

Keeping a WordPress website secure and running smoothly requires constant maintenance. WP Haven's WordPress website support ensures your site is monitored, backed up, and updated—so you can focus on growth.

Our support plans combine uptime monitoring, plugin management, backups, and direct developer access in a single, proactive service.

Everything you need to keep your site online and growing.

Comprehensive WordPress support services designed to keep your website running smoothly and securely.

  • Core, theme, and plugin updates
  • Uptime and error monitoring (hundreds of checks per day)
  • Emergency response for outages and site errors
  • Support via dashboard, chat, email, or phone
  • Friendly advice, troubleshooting, and WordPress strategy
  • Daily off-site cloud backups
  • Google Search Console monitoring for site health issues
  • Malware scanning and basic security configuration
  • Access to U.S.-based WordPress developers

Monthly support plans that match your needs.

Whether you run a small business site or manage dozens of installs, we offer WordPress support packages that provide ongoing care and immediate help when you need it.

All of our WordPress monthly support plans include the essentials—and scale up with enhanced services like speed optimization and VIP response times.

Essential

Updates, backups, monitoring, and basic support.

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Protect

Adds security enhancements and malware scanning.

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Premium

Includes speed optimization, CDN setup, advanced support, and 1-hour guaranteed response during business hours.

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Support that's proactive, personal, and built around your business.

Emergency Monitoring
We check your site hundreds of times a day and act fast if it goes down.
1-Hour Response Guarantee
On the Premium plan, we respond within 1 hour during business hours or refund a month of service.
Multi-Channel Support
Get help through your dashboard, live chat, email, or phone—whichever works best for you.
Google Search Console Monitoring
We catch issues Google detects before they impact SEO.
Developer Access
You'll have a relationship with our in-house WordPress experts—not just a support ticket number.
Strategic Help
Ask questions, get advice, and plan new features with your dedicated WP team.

For agencies, site owners, and growing teams.

WP Haven serves a diverse range of WordPress users who need reliable, ongoing support for their websites.

  • Solo entrepreneurs and small business owners
  • Marketing and content teams
  • Agencies managing multiple WordPress sites
  • Any business that depends on WordPress for traffic, leads, or revenue

As a leading WordPress support agency, we become part of your extended team—managing maintenance, solving problems, and helping your website grow.

WordPress Support FAQs

What's included in your WordPress support services?

Every plan includes plugin and core updates, daily backups, uptime monitoring, security scanning, and direct access to developers. Premium plans include speed optimization and priority response.

How do I request help?

You can submit tickets via your WP Haven dashboard, or reach out by chat, email, or phone.

Is hosting required to use your support plans?

No. We can support your site on any host, although pairing with our managed hosting provides the best experience.

What's different about your Premium plan?

In addition to everything in Essential and Protect, Premium includes CDN integration, speed optimization, and a guaranteed 1-hour response time during business hours.

Do you offer one-time support?

No. WP Haven focuses on long-term monthly WordPress support for reliable performance and peace of mind.

Ongoing support from a team that knows your website.

We don't just fix issues—we prevent them. WP Haven's WordPress support plans are built to keep your site running fast, secure, and worry-free.

Explore Support Plans